BIO
ABout me
Hello, my name is Cris Black. I work in Little Rock, Arkansas as a Financial Technology Engineer. I graduated from the University of Arkansas at Little Rock with my BS in Computer Science. I worked for FIS ( Fidelity National Information Services) for nearly 10 years as a Mainframe COBOL and .Net/SQL Software Engineer working on the Systematics Loans business line. I love what I do and I became a Certified Scrum Product Owner (CSPO) in 2019. I teach at the Hour of Code to students when I can. I also enjoy competing in hackathons, preferably one’s where I can mentor junior developers and learn new tech at the same time while developing a new, cool product! Most recently, I worked for Smiley Technologies. Currently, I am a System Analyst in Digital Banking.
Experience
senior business systems analyst, Digital banking
October 2023 - Present
In my role, I excel at project management, meticulously crafting comprehensive project plans and tracking documents that guide initiatives from inception to completion. I'm a vital link in the communication chain, bridging the gap between business units and technical teams, and ensuring smooth project execution. I specialize in creating essential documentation for projects and system changes, ensuring seamless information dissemination to the field and Help Services. Additionally, I play a pivotal role in mergers and acquisitions, assuming sole responsibility for the successful transition of critical applications. My responsibilities encompass a wide range, from analyzing operational procedures to writing detailed user needs and program specifications. I'm dedicated to enhancing existing systems and developing new ones, generating technical reports, and ensuring ongoing system maintenance.
Smiley technologies inc., Little ROck - Product manager
January 2020 - February 2023
I provide business insights and develop policies and procedures. Working with the Product Design team, I contribute to sizing work and documenting customer requirements. I create training materials for onboarding new employees. I work closely with executives to drive value with a laser focus on our clients and our customer service.
FIS, Little ROck - Software Engineer
January 2011 - August 2019
Develop enhancements and system corrections for the regulatory team as the ALS-SM SME. Optimize deliverable quality by designing test plans and cases. Verify design and code created by on- and off-shore resources. Develop work estimates, create GSDs, and contribute to the SDLC.
Worked as an integral member of a development team on the ALS-SM charged with reviewing business and technical requirements and developing code for enhancements and rectifying defects.
Led the upgrade of a legacy ASP.NET site to 4.0 by working with cross-division stakeholders to seamlessly update the site and backend SQL server.
Education
University of arkansas, little rock
B.S. COMPUTER SCIENCE
Awards
Golden Key International Honor Society
Alpha Sigma Lambda National Honor Society
Who’s Who Among Students in American Universities and Colleges
Sigma Alpha Lambda National Leadership and Honors Organization
Chancellor’s List (4 semesters) subsumes Dean’s List
Dean’s List (5 semesters)
Graduated Cum Laude, 3.66 GPA